Privacy & cookie policy

PRIVACY POLICY

Below, we show you our Privacy Policy that describes how, under what legal conditions and why we treat the personal data of our users, always protected by our commitment to privacy and security of information of our users’ data, based on the principles of confidentiality, integrity, transparency and availability.

This Privacy Policy applies to information we collect from users through contact forms and any other means or services we activate to collect personal data.

The Privacy Policy may be updated periodically in order to clarify or reflect new practices in the management of the privacy of our users or legal changes that may apply. All changes to the Privacy Policy will be notified to users by email (sent to the email account with which you have registered), and through notices on its own website so that you have access and knowledge of them.

RESPONSIBLE FOR PROCESSING

METAGEST ASESORES S.L. is responsible for processing your personal data. (hereinafter, “METACORP”), a Spanish company with registered offices at Calle de Tuset, 19, 08006 – Barcelona with Tax Identification Number B66628223, who collects, processes and uses the personal information of the users of the platform in accordance with this Privacy Policy.

SITUATIONS IN WHICH WE PROCESS INFORMATION FROM OUR USERS

When we collect your personal data:

We treat your data whenever: (i) you visit our website; (ii) you contact us through the email address or through the different contact forms available on the website; (iii) you interact, connect or link to our website through social networking tools, blogs or other websites.

What personal information we may process:

Next, we give you information about the data we may treat when you interact with us.

Personally Identifiable and Contact Information

We will treat your basic identification data (name and surname) and the contact data to locate you (e-mail and/or telephone) when you voluntarily provide them to us via e-mail and the different contact forms or other means of communication that we make available to you.

Technical information about your device and internet connection

Through logs and other tools we record information about the device and your internet connection, including the operating system used and other unique identifiers. This type of information is generally used in aggregate form to analyze how you use our website and the services offered through it, and to make improvements to our service.

Information on the use of our services

We record the activity you carry out on the website, as well as the visits you make for the purposes of, among others, preventing fraud, improving our services and providing personalized services, recommendations and advertising.

PURPOSE OF THE PROCESSING OF PERSONAL DATA

The personal data we collect will be used for the management, administration, provision, expansion and improvement of our services, specifically those you have subscribed to or use, as well as to keep you informed about improvements and developments of the services we offer.

In this sense, we use your data for the following purposes:

Contact with the user

In the event that you use any of the forms available to contact us, and after accepting the privacy policy, you give us your consent for the personal data and other information you provide on the form to be used to contact you and respond to queries, requests for information, complaints, suggestions and other issues that we raise through the means available for that purpose (email, contact forms, online chat, etc.).

 Advertising

In some cases, we will also treat your personal data for sending or receiving advertising, following the following criteria:

When you expressly consent to your data being used by METACORP for promotional communications about products and/or services related to the website, as well as newsletters or newsletters, by expressly requesting or ticking the corresponding boxes.
When there is a previous contractual relationship between the User and METACORP that enables the sending of promotional communications in accordance with the legislation. However, at the initial moment and at any time you can oppose the use of your data for promotional purposes by contacting us at info@metacorp.com.
Improve our services

We may also use the information you provide to analyze your use of our services and to obtain information about behaviors and interactions through the use of cookies. For more information, please see our Cookie Policy.

Market Analysis

We may also use your data to analyse and understand market trends so that we can improve, develop and personalise our website and services. Such analysis may be carried out either directly or through third parties who analyse such data on request (such processing will be subject to appropriate data processing agreements which will guarantee the confidentiality and integrity of the data). This type of analysis allows us to intuit possible needs of our users that are then translated into promotional activities of our services in a more concrete and personalized way.

Prevention of abuse and fraud

We will also use the data to control and prevent any form of abuse of our services, such as fraudulent activities, denial of service attacks, sending spam, unauthorized access to our users’ accounts, as well as any other practice that is contrary to the General Terms and Conditions of Use of our website.

Obligation to provide us with your personal information

When the personal data requested and collected are necessary to provide the requested service, its provision will be marked as mandatory, by an asterisk or other signal and it will be necessary to complete these fields in order to access the services, otherwise it would not be possible to meet your request. On the other hand, those data that are not marked as mandatory, may or may not be provided at your choice and according to your preferences. However, we always recommend their inclusion in order to offer you a more personalised service adapted to your needs.

Requirements for the provision of personal data:

Minimum age

The provision of personal data through the website requires more than fourteen years of age, except in those services in which the age of majority or the attendance of the holders of parental authority or guardianship is required for the celebration of the act or legal business in the context of which consent is obtained for processing.

Details of third parties

If you include personal data of other people, you must inform them of the points contained herein and have their consent, prior to inclusion.

Term of conservation of your personal data

All your personal data will be treated and kept to the extent strictly necessary to comply with the law or the purposes we have indicated at the time of collection or for the duration of the contractual or commercial relationship, if any.

Once the data has been cancelled or the existing contractual or commercial relationship has ended, we will be able to maintain them for the period necessary to be able to guarantee the exercise of our legal obligations and resolve disputes.

In any case, when your data are no longer relevant for the purposes for which they were collected, they will be deleted or anonymised, including any registration or other backup information.

VERACITY OF DATA

Being a user of METACORP implies guaranteeing, both against METACORP and against third parties, the quality of the information provided, i.e. that the data and information provided is real, true, updated and also belongs to you and not to third parties. Therefore, you guarantee and are responsible that your data are true and comply with this principle of quality.

METACORP reserves the right to verify this information at any time by requiring an official document or equivalent procedure.

USERS’ RIGHTS

As a user you can:
Revoke the consent given for the processing of your data, at any time, when it has been the legitimate basis for the processing.

However, the withdrawal of consent will not affect the legality of the processing based on consent prior to withdrawal.

Require us to access any personal data we have about you and ask us to update, rectify or cancel it, where appropriate.
Ask us for the portability of your data and to transmit them to another data controller, when appropriate.
Require us to refrain from continuing to use any personal data we have about you, and/or limit the processing in certain circumstances.
Oppose the processing of your data.

Given that the links that we have enabled in emails we send have the function of unsubscribing advertising if you wish to make use of any of your rights you can contact us through the enabled links that you will find in emails and communications METACORP or through postal mail at the following address: Calle de Tuset, 19, 08006 – Barcelona or info@metacorp.com. Remember to provide as much information as possible about your request: Name and surname, e-mail address you use for the account that is the subject of your request.

Protection of rights before the Control Authority:

In any case of violation of your right to the protection of personal data, you can contact the corresponding national Control Authority, the Spanish Data Protection Agency, at www.agpd.es, to initiate the appropriate procedures for claiming and/or defending your rights.

RECIPIENTS OF YOUR PERSONAL DATA

In general, your personal information is confidential, so it is not shared with third parties. However, in certain circumstances it may be necessary to share your personal information when we are required to comply with a legal obligation or when providing services to you requires the use of service providers with access to the information, for example, providers of web-related technology services. Below, we inform you of who are the recipients of your personal data:

Public bodies

We may disclose to the competent public authorities the Data and any other information in our possession or that is accessible through our systems and is required in accordance with the laws and regulations applicable to the case. All this in order to prevent abuse of services or fraudulent activities in the services provided through our website.

For this reason, the personal data you provide us with may be stored and made available to administrative or judicial authorities.

Service Providers

Metacorp may have contracted different services with suppliers that access personal data. All suppliers have signed agreements for the treatment of personal data, limiting their treatment to the purposes of the service and always under the security measures established by current legislation.

Use of plug-ins or social complements

When you use our services, you can share information from the Services on social networks, such as Facebook, Google+ and Twitter, through an implemented social plug-in. If you choose to share information through a social plug-in, your browser will transfer the following data to the social network:

Date and time of visit;
The Internet address or URL for the address you are temporarily visiting;
Your IP address;
The browser you are using;
The operating system you are using;
Your username and password and, where applicable, if you are a registered social network user, your first and last name; and
The information for which you have used this specific plug-in.

With respect to such information, we refer to the terms and conditions of the relevant social network. We encourage you to stay informed of the purpose and scope of information collection through social plug-ins.  If you wish, you can block the social plug-ins in the browser settings. Please note that we have no influence on the information that the social network collects through the use of plug-ins.

Special or Third Party Privacy Policies

Special Privacy Policies:

You may find that on our website you have a privacy policy in addition to this general privacy policy. In that case, the terms of both the service-specific and the general privacy policies will apply. In the event that any of the clauses are inconsistent, please remember that the specific privacy policy clause will apply.

Third Party Privacy Policy:

This Privacy Policy only refers to the collection, processing and use of information (relating to personal data) by us through your interaction with our website. Other third party websites that you may access through links from METACORP have their own privacy policies. We encourage you to be aware of the privacy policies offered by these third parties before providing them with any personal information.

SECURITY MEASURES:

METACORP has implemented the necessary security measures to guarantee the effective use and processing of the personal data provided by the user, safeguarding the privacy, confidentiality and integrity of such data and makes use of the necessary technical means to avoid the alteration, loss, unauthorised access or processing of your data, depending on the state of technology at any given time, as well as the scope of control of METACORP.

METACORP may modify the content of its privacy policy at any time in accordance with any changes in legislation, case law or interpretation by the Spanish Data Protection Agency that may occur.

This Privacy Policy has been modified on 3 December 2019.

INFORMATION ABOUT COOKIES

The consent for cookies is currently governed by the General Data Protection Regulations (“RGPD”), thanks to the referral made by Law 34/2002, on Information Society Services and Electronic Commerce (“LSSI”). Without prejudice to this, this may be a transitional regime until the so-called European e-Privacy Regulation (“e-Privacy Regulation”) is approved, which expressly includes the regulation on the consent necessary for the installation of this type of device.

COOKIE POLICY

Like other websites, www.metacorp.com (the “Website”) uses a technology called cookies to collect information about your use of the Website. METAGEST ASESORES S.L., with address at Calle de Tuset, 19, 08006 – Barcelona, is responsible for processing this information.

We inform you that we can use them on your computer on condition that you have given your consent, except in those cases in which they are necessary for browsing the Website.

To this end, we indicate that the use of different cookies on our Website allows us to study your browsing habits and show you content that may be of interest to you, collect usage statistics to identify potential improvements to the Website and errors, facilitate navigation through the Website and provide you with a better user experience. In short, cookies allow us to have more information about your preferences and to customize our Website in accordance with your interests and those of other users.

Definition

A cookie is a file that is downloaded to your terminal computer in order to store data that can be updated and retrieved by the entity responsible for its installation. Unless you have configured your browser to disable them, our system will use them as long as you visit our Website and have accepted their installation.

Type of cookies used by the Website

On the Website we use different categories of cookies, which can be classified according to their purpose in the following:

 

Mandatory

Cookies strictly necessary to navigate the web, which allow basic functions such as navigation from one section to another. They are in charge of technical aspects such as identifying profiles or sessions and managing tool preferences in the use, interaction and location of access to the contents. The obligatory cookies used by the Website can be found here: https://wordpress.org/support/article/cookies/

Statistics

These cookies collect information relating to the use of the Website, such as your stay on the Website and the content you visit, in order to understand how users interact with the Website and thus improve aspects of navigation. The statistical cookies used by the Website can be found here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Functional

Functional cookies allow the Web Site to remember user information to enrich the browsing experience, such as your preferred language or the region from which you access it. The functional cookies used by the Website can be found here: https://www.olark.com/help/cookies/

 

Disable cookies

Most browsers allow you to warn of the presence of cookies or reject them automatically. If you reject cookies, you may still be able to use our website, but you may experience difficulties regarding the navigability and operability of the website and may not be able to access certain functionalities (e.g. Save shopping cart from session to session/Save your data in session to session forms). Thus, deactivation may cause the use of some of the services on the Website to be limited and therefore your experience to be less satisfactory.

Withdraw consent

If you would like to withdraw your consent to the Cookie Policy at any time, you have two options: (i) withdraw your consent through the buttons enabled for this purpose in this Cookie Policy; or (ii) delete the cookies stored on your computer through the settings and configurations of your Internet browser.

You can learn more about how to disable cookies, depending on your browser, by following the links below:

Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://www.cookiesandyou.com/disable-cookies/windows/firefox/

Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

Safari: https://www.cookiesandyou.com/disable-cookies/macos/safari

You can also set your consents to the use of cookies for behavioral advertising by accessing:

 http://www.youronlinechoices.com/

Changes to this Policy

We may update our Website’s Cookie Policy from time to time. Therefore, we encourage you to review this policy each time you access our Website in order to be properly informed about how and for what we use Cookies.

Contact

If you have any questions regarding our use of cookies, please email info@metacorp.es and we will get back to you as soon as possible.

Contact us







Data protection basics:
Data controller: METAGEST ASESORES S.L.
Purpose: We'll email you with the information you requested and, if relevant, we may contact you with more details on our products and services.
Rights: You may access, modify and delete personal data, as well as exercise other rights by contacting info@metacorp.es.




Madrid office

MADRID

Ríos Rosas, 36 1º Izquierda
28003 Madrid
918 228 031

Barcelona office

BARCELONA

Tuset, 19 2º 3ª
08006 Barcelona
932 497 120